Join us as we sit down with one of the newest additions to the S&G family, Emma Shone, as we find out all there is to know about her role as HR Manager and Learning and Development (L&D) lead.

Q. Hi Emma, could you start off by letting us know how long it is that you’ve been with S&G Response?

Q. What was your prior experience in the industry, what led you to join us?

Q. And what was it that made S&G stand out to you as a great place to work?

Q. Excellent, thanks Emma. Could you tell us a little more about your role as HR Manager here at S&G. What are your responsibilities? 

Q. What does a typical working day look like for you?

Q. And you also head up our Learning and Development division – is there a particular area of L&D that you’re most passionate about?

Q. How are HR and L&D different?

Q. Thanks, Emma. You work with a lot of people in your role, and it’s important to build trustworthy relationships with every employee. What would you say is the key to this and what are the most important qualities for someone to have who’s working in HR or L&D?

E.g. need to be understanding, appreciate that all employees are different, caring, compassionate, helpful in guiding career plans but also holding people accountable to achieve their goals etc. 

Q. What would you say is the best part of your job, the bit that makes it all worthwhile?

E.g. being a people person, connecting personally, seeing how advice helps people, being trusted etc. 

Q. And having been with S&G for a while now, have you experienced a moment where you’ve thought “wow, we’ve done a really great job here”? 

E.g. created a new hire process, made internal changes, new teams, introducing new tools, reviewing employee satisfaction etc. 

Q. And finally, what would you say are your top HR or L&D goals that you’d love to achieve in 2024? 

Thanks so much, Emma, we really appreciate your time.

To explore our career opportunities at S&G Response, browse our latest vacancies here. Or, if you’d like to find out more about our tailored accident management and response services, reach out today to speak to our team.