Insurers
We’re not just here to deliver the best result; we’re here as your partner and the architects of the perfect solution to address all your needs.
With S&G Response by your side, you will:
Deliver a first-class customer journey.
Enhance your product value.
Improve customer retention.
The perfect blend of people and technology.
Offering complete visibility of each claim and enhanced controls over every process, S&G Response deliver solutions which offer the best, and most suitable, combination of technology and software partners.
Are you lacking….
- Visibility of your claims?
- Control of your supply chain?
- Capacity in your network?
- Visibility of current and future costs?
We fill the knowledge gap between a world of infinite possibilities and the creation of the right solution.
Our unique understanding of the deliverability, capability, and real value of our supply chain ensures a smoother customer journey, with complete transparency and clear expectations set at each contact point.
We deliver a single version of the truth.

Our comprehensive ‘plug and play’ IT infrastructure enables:
- The delivery of reliable and accurate data.
- Complete control and execution of service within agreed parameters.
- The ability for you to test and trial new services and solutions.
- Seamless integration to complement your existing provision.
With a comprehensive suite of services and a leading panel of supply chain partners, S&G’s reliable and useful data enables more accurate decision making, improved indemnity spend protection and consumer duty compliant solutions.
The true value of insurance to your policy holder, is determined by your supply chain and their service delivery.
Choosing the wrong partners can expose you to unnecessary costs, leakage, and noise from the customer; negatively impacting retention rates and the lifetime value of the customer.