Having first secured the Gold Award in 2014, the business is delighted to have successfully achieved the standard for another three years until 2020.
The founders, Andy Whatmough, Nik Griffiths and Nick Stone, known for their drive, passion and innovation have established S&G Response as a nationally recognized solutions provider within the automotive industry, servicing the UK motor market including insurers, manufacturers and fleets.
Significant investment has been made into Learning & Development, to support the people strategy and further growth of the business. The business has adopted a range of innovative and flexible strategies such as shadowing, mentoring and coaching and developed a clear progression path for high potential talent, ensuring that all employees have the opportunity to develop, achieve their full potential and grow with the business.
The continued evolution of the business throughout 2017 has been focused on diversification and strategic change which has enabled the business to further expand the portfolio of services into new markets offering the complete range of insurance back-office solutions, including a fully contracted private car and LCV repair network, a separate HGV network and a full third party claims handling function.
2017 also saw a further investment of £1 million into the expansion project of the head office site. The newly refurbished premises and additional office space has supported the creation of new jobs, providing a range of local employment opportunities. Headcount throughout the last year has increased by almost 30%, with over 70% of employees living within a 10 mile radius.
In the last year alone the investment into the infrastructure has seen S&G handle over 100,000 claims, a record number that continues to grow.
Andy Whatmough, Managing Director of S&G Response commented, ‘We are immensely proud to have again been awarded the Investors in People Gold Accreditation, taking us to 2020. This achievement recognizes the investment we have continued to make and the commitment we have shown to making S&G Response a great place to work.’
Nick Stone, Finance Director added, ‘Being recognized with this accreditation again is testament to the hard work and dedication of our people. As a values driven business we understand the importance of creating a culture where our talent can thrive and develop and we are committed to providing a long term sustainable future for them all.’