Speed of response is essential following a motor accident and we understand the need for customers to be moved to a place of safety as an absolute priority. Our 24/7 claims lines are manned by experienced operators who are empowered to make whatever judgement calls are required at the outset of an incident. We provide a prompt and accurate telephony service, with no lengthy holding queues.
We are trusted and able to deal with all types of motor incident ensuring that the customer is urgently recovered from the roadside. Our immediate priority is to arrange for the driver and passengers to be collected and return home safely.
Whilst customers are being attended too, vehicles are moved to the nearest S&G approved repairer and booked in for repair at the earliest opportunity. At the same time we will arrange for a replacement vehicle to be provided to ensure ongoing mobility.